Standard Delivery for orders under $100: $10 flat rate Australia Wide
An email confirmation will be sent for all online orders.
All orders are shipped with Australia Post
Whether received by phone, email, or online your order will be dispatched 2 working day after full payment has been received. We deliver Australia wide.
Delivery will take approximately 2-10 days depending on the delivery address given. Should there be any delay, we will contact you – please ensure that an appropriate telephone number is specified with your order. For urgent deliveries, please contact us and we can arrange a courier for you at an extra cost.
Please take care to ensure accuracy when entering the delivery address for your order: especially where orders are addresses to a gift recipient. Unfortunately, we are unable to redirect parcels once they have left our fulfilment centre.
Where an order is returned to us as unclaimed, refused or insufficiently addressed, we will contact you by email for further instruction. Please note that additional delivery charges will apply to have these orders resent.
For overseas orders please call us on 02 6773 3073 to discuss freight costs.
We appreciate that you want to shop with the confidence of knowing that if you are not completely satisfied with your purchase, you can simply return it to us and we will provide you with an exchange within the following guidelines.
For incorrect choice of purchase or change of mind, there will be no refund
Full refunds or replacements given on damaged or faulty goods returned within 14 days of purchase. Goods must be returned before a replacement is dispatched.
The University of New England respects and acknowledges that its people, programs and facilities are built on land, and surrounded by a sense of belonging, both ancient and contemporary, of the world’s oldest living culture. In doing so, UNE values and respects Indigenous knowledge systems as a vital part of the knowledge capital of Australia.